Frequently Asked Questions (FAQ)

These are a few of the questions we get asked all the time at the shop and via our online feedback form. More Q&As will be added to the list as we think of them. Freight-related questions are covered on our freight info page.

How long will a John D'Errey canvas print last?

Canvas images are printed on Epson canvas or similar quality canvas. The lightfastness or life of these canvases is in excess of 50 years if stored in suitable environmental conditions – Relative Humidity 60% and low indirect light.

Is it OK to clean a canvas print?

Mounted canvases are varnished and can be wiped with a damp cloth. Canvas prints are not varnished, we recommend after stretching canvas 2 coats of Liquitex Gloss Varnish or similar quality canvas varnish.

Will the "Water, Light, Passion" DVD play on my system?

The DVD movie "Water, Light, Passion" is a PAL DVD and is not suitable for NTSC systems (USA & Japan). However, it can be played on computers.

Canvas Print or Mounted Canvas - Whats the difference?

A mounted canvas is stretched around a timber frame and ready to hang whereas a canvas print is just that - a print which arrives rolled in a tube.