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Freight

FREIGHT WITHIN AUSTRALIA

All orders within Australia will be delivered in 2 to 3 weeks, during busy periods of the year it may take longer.

Home or Business addresses are suitable not PO Boxes please.We do not use Australia Post.

Some larger framed items can only be sent to a Business address.

All orders are insured if the courier is responsible for the damage.

When signing for delivered orders please make a written note to the courier if the goods are damaged, otherwise an insurance claim may not be possible. Byron Images will not be held responsible for the damaged goods.

If you are not home when the Courier arrives they will leave a calling card with a contact phone number for you to contact and arrange redelivery. If the goods are not picked up within 7 days they will be returned to the sending address.

 

INTERNATIONAL FREIGHT

The current website does not display International Freight Pricing.Please enquire by email at info@johnderrey.com and you will receive a quote.

All orders are in Australian dollars.

All orders will be sent with DHL.

International orders are not insured if you require insurance we can give you a quote.We recommend insurance as we (Byron Images) are not responsible for lost goods.

We aim to have orders sent within 10 working days and delivery may take up to 10 days.

The customer is responsible for all applicable duties, taxes and/or VAT on all items.

The customer is responsible for freight costs on returns or replacements unless the return is the result of a Byron Images error.

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